Last Updated: 8-9-2026
Kimera Chems LLC (“Kimera Chems,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit or make a purchase from kimerachems.co (the “Website”).
By using the Website, you consent to the data practices described in this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to:
- Visitors to the Website
- Customers who place orders
- Individuals who communicate with us electronically
It does not apply to third-party websites, payment processors, or services not operated by Kimera Chems.
2. Information We Collect
A. Information You Provide Directly
When you interact with the Website, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order details and purchase history
- Communications with customer support
- Account registration and application details, including organization or institution, professional background, and intended research use
- Eligibility attestations made during account application
Payment information is processed by third-party payment processors and is not stored by Kimera Chems.
B. Automatically Collected Information
When you access the Website, we may automatically collect:
- IP address
- Device type and browser information
- Pages visited and interaction data
- Date/time stamps
- Referring URLs
This data is used for security, analytics, and site functionality.
C. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Remember user preferences
- Analyze traffic and usage patterns
- Prevent fraud and abuse
Cookie Categories
Strictly Necessary Cookies – required for site operation
Analytics Cookies – help us understand site usage
Functional Cookies – remember preferences
You may control cookies through your browser settings. Disabling cookies may affect site functionality.
D. AI Assistant & Chat Data
The Website offers an AI-powered chat assistant. When you use it, we collect the contents of your messages together with related technical data such as session identifiers and timestamps. Chat conversations are processed automatically to generate responses and may be processed by third-party AI infrastructure providers acting on our behalf. Our team may review chat transcripts to improve the assistant’s accuracy, expand its knowledge base, and strengthen our support resources. Please do not submit sensitive personal information through the chat. Chat data is retained in accordance with Section 5 (Data Retention).
3. How We Use Information
We use collected information to:
- Process and fulfill orders
- Communicate about purchases or inquiries
- Provide customer support
- Detect and prevent fraud
- Improve Website performance and user experience
- Comply with legal and regulatory obligations
- Send marketing and promotional communications, such as product updates and offers, where permitted by law; every marketing email includes an unsubscribe link, and you may opt out at any time
- Operate and improve the AI chat assistant
We do not sell personal information.
4. Sharing of Information
We may share information with trusted third parties strictly for business purposes, including:
- Payment processors (PCI-compliant)
- Shipping carriers
- Hosting and infrastructure providers
- Fraud prevention and security services
- Analytics providers
All third parties are required to safeguard information and use it only for authorized purposes.
5. Data Retention
We retain personal information only as long as necessary to:
- Fulfill transactions
- Comply with legal and accounting obligations
- Resolve disputes
- Enforce agreements
- Email and marketing service providers
- AI infrastructure providers supporting the chat assistant
Retention periods vary based on data type and legal requirements.
6. Security Measures
We implement administrative, technical, and physical safeguards designed to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
A. California Residents (CCPA / CPRA)
If you are a California resident, you have the right to:
- Request access to personal information collected
- Request deletion of personal information
- Request correction of inaccurate data
- Opt out of the “sale” or “sharing” of personal information as those terms are defined by the CCPA/CPRA. We do not sell personal information for money. Certain analytics or advertising cookies may constitute “sharing” under the CPRA; you may opt out at any time via our Do Not Sell or Share My Personal Information page or through your browser settings.
- Receive non-discriminatory treatment for exercising rights
To submit a request:
Phone: 219-488-9618
Email: help@kimerachems.co
Requests will be verified using information associated with your account or transaction.
B. GDPR Rights (Where Applicable)
If you are located in a jurisdiction covered by the GDPR, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
Requests may be submitted via help@kimerachems.co.
8. Children’s Privacy
The Website is not intended for individuals under the age of 21. We do not knowingly collect personal information from minors. If you believe a minor has provided information, please contact us for removal.
9. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be reflected by the “Last Updated” date. Continued use of the Website constitutes acceptance of the revised policy.
11. Contact Information
For privacy-related questions or requests, contact:
Kimera Chems LLC
30 N Gould St, Suite 41270 Sheridan, WY 82801
Email: help@kimerachems.co
Phone: 219-488-9618
